IVR Global IVR System Upgrade Automating Fraud Detection and Compliance Across International Banking Operations

Global IVR System Upgrade: Automating Fraud Detection and Compliance Across International Banking Operations

International Bank’s efforts to enhance fraud detection with a new IVR system. The code uses fictitious data and represents realistic scenarios in today's society.

Scenario 1: Assess Regulatory Requirements

Objective:

Automate the process of assessing and ensuring that the new IVR system complies with the regulatory requirements of each country where the bank operates.

python

Rohan code

import requests

# Fictitious Regulatory Compliance API Endpoints

REGULATORY_API = {

    "USA": "https://regulation-api.usa.gov/compliance_check",

    "UK": "https://regulation-api.uk.gov/compliance_check",

    "GERMANY": "https://regulation-api.de/compliance_check",

    "JAPAN": "https://regulation-api.jp/compliance_check"

}

# Fictitious IVR System Data

ivr_system_data = {

    "voice_recognition": True,

    "transaction_monitoring": True,

    "data_encryption": "AES-256"

}

def assess_regulatory_compliance(country, system_data):

    url = REGULATORY_API.get(country.upper())

    if not url:

        print(f"Compliance API for {country} not found.")

        return False

    headers = {"Content-Type": "application/json"}

    response = requests.post(url, json=system_data, headers=headers)

    if response.status_code == 200 and response.json().get("compliant"):

        print(f"{country}: IVR system is compliant with local regulations.")

        return True

    else:

        print(f"{country}: IVR system does not meet regulatory requirements.")

        return False

# Example Execution

countries = ["USA", "UK", "Germany", "Japan"]

for country in countries:

    assess_regulatory_compliance(country, ivr_system_data)

Scenario 2: Feature Integration - Advanced Voice Recognition

Objective:

Automate the integration of advanced voice recognition technology into the IVR system across different countries.

There are a lot more solutions inside including:

Below is a consolidated main script that integrates all the scenarios into a single, cohesive solution. This script is designed to automate the deployment and enhancement of an IVR system for an international bank, focusing on fraud detection, compliance, and global deployment. The script includes a mechanism for loading data, ensuring that the system is flexible and can adapt to different input datasets.